EDF

With the EDF app, staying on top of your energy account has never been simpler.

EASY ACCESS

• Login details: Already use MyAccount? That's great, use the same details to start

using the EDF app

• Speedy secure login with Face ID or Touch ID

• Multiple properties: Easily toggle between multiple accounts or properties

SIMPLE ACCOUNT MANAGEMENT

• Account details: From checking your balance to seeing your tariff; It’s all here, in

one place

• Sending us your meter reading couldn’t be easier: There’s even a handy built-in

torch for those dark cupboards!

• Updating your tariff: Compare and change in just a few taps

• View bills and emails: Lost a bill or can’t find an email? No worries, access them

all here

• Help and FAQs: Got a question? Find answers fast in our Help pages and FAQs

• Home moves made easy: We know moving can be stressful. That’s why we’ve

taken some of the stress out with a quick, simple Moving Home form

• Refer a friend from the app – get rewarded! It’s a win-win.

PAYMENTS AND DIRECT DEBITS

• Paying your bill: Make a payment in as little as just 3 clicks!

• Setting up a Direct Debit: Take the hassle out of bills — set up a Direct Debit

easily in the app

• Manage your Direct Debit with ease: Change your amount, payment date and

bank details when you need to

PAY AS YOU GO

• Check your meter balance on the go: Keep track anytime, anywhere

• Top up in seconds: Quick and hassle free!

• Stay topped up automatically: With Auto top-ups, you choose how much credit

to add and when — and we'll do the rest

• View your top-up history

• iOS widget: Your energy balance, right on your home screen

TRACK YOUR ENERGY USAGE WITH ENERGY HUB

• Detailed insights: 30-minute energy breakdowns give you everything you need

to stay on top of your usage

• Multi-rate meter? Energy Hub shows your peak vs off-peak usage, helping you

plan and save

• Energy Hub perks: Earn free energy with our Sunday Saver challenge! Check

Energy Hub for terms and details

• Curious where your energy goes? Heating, cooking, appliances – see it all in ‘My

Breakdown’

ELECTRIC VEHICLES

• On one of our EV tariffs? Check out Smart Charging in the app and start saving

even more!

• All things charging: Keep on top of your charging schedule and update your

smart charging settings right in the app