HMONG CHAT

HMONG CHAT helps Hmong shop owners and sales teams respond to customers faster, right on their phones. It consolidates messages from Facebook Pages and websites into a single inbox, with an AI assistant responding in Hmong or Vietnamese, and automatically creating orders when customers leave their phone numbers.

MAIN FEATURES

1. Shared Inbox: Messages from Facebook Pages and websites are gathered in one place for the entire team, filtered by "waiting for sale," "bot responding," and "completed."

2. AI Assistant responds to customers in Hmong (RPA script) or Vietnamese, based on your product knowledge base. No price manipulation.

3. Listens to customer voice messages and transcribes them into text, responding with voice messages.

4. Orders: When a customer leaves their phone number, an order card is automatically generated. A single button press allows you to call, mark the order as confirmed, and export to Excel.

5. Knowledge base in form: company, product by type, price, promotions, frequently asked questions — fill in the box and the bot will use it immediately.

6. Smart handover: when a customer complains, asks for a price that's unavailable, or needs a real person, the AI ​​forwards the request to an employee and records the reason.

7. Sales team: add employees, view daily data, send voice messages.

8. Error reporting button for each AI response; processed within 24 hours.

NOTE

- AI-generated responses may not be accurate; employees can always review and answer on their behalf.

- For businesses, log in using an account provided by the shop owner. For users 18 years and older.

- Terms: https://chat.hmongx.com/dieu-khoan.html · Privacy: https://chat.hmongx.com/chinh-sach.html · Delete account: https://chat.hmongx.com/xoa-tai-khoan.html

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Lus Hmoob: HMONG CHAT pab koj teb cov neeg yuav khoom ua lus Hmoob. Muaj AI pab teb, muaj neeg teb thaum xav tau, thiab thaum neeg yuav khoom qhia tus xov tooj ces muaj order tam sim ntawd.