FAC Counsellors

Tele-counselling Business

The tele-counselling business application allows mental health practitioners to conduct counselling sessions with their clients through: audio/video calling, counselling via text/chat or via phone call.

It also allows the mental health practitioner to manage and monitor mental health sessions.

Features

* Rating: the mental health practitioner is rated by clients at the end of each sessions

* Clients: indicates the number of clients the mental health practitioner has offered services to

* Pending sessions: indicates confirmed appointments that are yet to take place

* Counselling duration: indicates the total duration of counselling sessions conducted by the mental health practitioner

* Revenue Generated: indicates the total sum of money generated by the mental health practitioner for the time spent counselling clients

* Requested Appointments: indicates the counselling appointments requested by clients

* Clients’ Notes: a digital notepad used to take notes after a counselling session. Notes are recorded for each client and are also meant to assist other mental health practitioners to understand the client’s journey. NB: All our clients are anonymous so issues of privacy are strongly upheld.

* History: indicates past counselling sessions.

The Tele-Counselling platform uses a Pay-As-You-Go model therefore mental health practitioners are paid for the total duration of counselling sessions, paid on a monthly basis.