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About GRCM
Global Retail Channel Management
GRCM or Global Retail Channel Management is a Dell IT application used by Sales & Support teams, external Tier-1/Tier-2 partners to upload sell-thru/sell-out data.
The GRCM App has the following features for our Dell Partners-
(1) The user can track the service tag journey including Sell-In, Sell-Thru and Sell-Out as well.
(2) The user would be able to scan and submit multiple service tags for a customer in one go by using the in-app scanner.
(3) GRCM app lets the user perform system search for their assigned customers
(4) The user can also perform a Transaction search for all the uploaded sell-outs and track the status of each transaction
What's new in the latest 1.4
Last updated on 2020-04-28
This update enables the push notification for all the external channel partners. The partner would receive a push notification on completion of a submitted sell-out by the user.
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