HappyFox Helpdesk

HappyFox

Oct 23, 2021

4.0 MB
File Size
Android 5.0+
Android OS

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About HappyFox Helpdesk

HappyFox is a cloud-based Help Desk system

HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.

The HappyFox Android app brings in mobility to your existing HappyFox accounts!

With the HappyFox app, you can:

Access your support tickets on mobile

Quick access to “My Pending” tickets list

Filter and view tickets by Categories and Status

View complete Ticket Details and Ticket History

Respond to customers quickly by adding Ticket Updates

Add Private Notes to collaborate with other support agents

View a Dashboard for data on important tickets

Download the app for free and get the power of HappyFox on your Android.

Your HappyFox tickets at your fingertips. Literally!

Note: You must have a HappyFox account to be able to use this app.

What's new in the latest 2.4.2

Last updated on 2021-10-24

Announcing the new HappyFox Help Desk 2.0 Mobile App – a fresh new take on the mobile help desk you love! With HappyFox Help Desk 2.0 you can:

- Access your tickets on mobiles and tablets
- Respond to customers quickly by adding Replies
- Add Private Notes to collaborate with other agents
- Get instant push notifications on ticket updates

Learn more at https://happyfox.com/mobile-help-desk/

For feature requests and support issues, contact [email protected]