HelpInBox.io

It is a new age customer support suite that empowers you with

everything and anything required in delivering exceptional experience to your

customers.

Track and manage emails from one or various mailboxes by

converting them into tickets.

Link your support portal with Facebook and convert all the posts

and direct messages into tickets.

Respond and manage direct tweets by converting them into

tickets, and handling them from helpdesk only.

Inbuilt integrated telephony set up that helps connecting with the

customer as and when required.

Assist your customers through live interaction from your support

portal and provide help on real time.