SEW RemoteAssist

SEW-EURODRIVE GmbH & Co. KG

Feb 19, 2025

50.4 MB
Ukuran file
Android 10.0+
Android OS

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Tentang SEW RemoteAssist

Your Remote Service App

With the SEW RemoteAssist app, you can receive support from a service technician anytime and anywhere. The integrated video chat function allows you to work directly with an expert from SEW-EURODRIVE using augmented reality and resolve your issue together.

This saves you a lot of time and effort. You can add comments during the conversation, which increases efficiency and productivity. You can also share documentation such as checklists, images or videos in the app and during the remote call for additional support. Benefit from a fast response time, an increased your first-time-fix rate and significantly reduced costs.

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What's new in the latest 16.0.3-1

Last updated on 2025-02-19

- Next-Gen Communication: Our new call interface makes mobile communication via smartphones and tablets better than ever before.
- Enhanced Case Creation: External users, such as customers, can now create cases with photos and videos.
- Digital Handwritten Signatures: Maintenance, inspections, and service tasks can now be completed with a digital handwritten signature.
- Optimized Chats: The new chat features offer improved organization and a practical search function.

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