iFAS mobile

iFAS mobile is an innovative app to mobilize the ERP solution of Info Nova AG. Ask a variety of functions from the ERP for outdoor service available and enable you as a simple, efficient work. Sellers, installers or service technicians can provide important customer, plant or unit information or services re-register or enter further information.

Regardless of the device (smartphone, tablet or via HTML / browser) you are using mobile iFAS following functions are available:

• Customer information / CRM

Retrieving o Master Data

o Contact Persons capture / change

o appointments, tasks, notes (Information Board)

o additional texts and documents

o Open Items / Specials

o Last Orders

• Service / Materials Management

o Open Service Orders

o feedback Hours, material

o Device information / agreements (SLA)

o Product Details (stock, price)

• Full support of peripheral devices

o GPS for navigation and location determination

o camera for example, Documentation or damage as a barcode scanner

o touch screen for signature panel (eg. sights work repeat)

o shortcut to phone or e-mail

• Technical information / security

o Online and offline functionality

o Multi-lingual and multi-client capability

o Protected SSL connection and encrypted device database

o Automatic GUI-adaptation according to the unit-resolution

The free app is available as a demo version with limited features is available.

Conditions for productive operation: iFAS ERP, Installation Server services, technical IT infrastructure. Contact us for more information.