iSmart

iSmart – Intelligent Streetlight Monitoring & Real-time Tracking App is a smart field service application designed for agency technicians to efficiently manage streetlight maintenance activities. The app enables technicians to securely log in and view all assigned pending complaints, newly registered streetlight issues, and service requests in real time.

Using the app, technicians can track complaint locations, view issue details, update work status, upload service remarks/photos, and close complaints instantly after resolution. The system helps streamline maintenance operations by reducing response time, improving complaint tracking, and ensuring faster resolution of streetlight faults.

The application supports real-time monitoring of complaint status, technician task management, and transparent workflow tracking for agencies and administrators. With an easy-to-use interface and live updates, iSmart improves coordination between field technicians and control centers, ensuring efficient streetlight maintenance and better public service delivery.