ITSM 365

Work from anywhere, anytime with the best SaaS Service Desk (helpdesk) solution for small and medium businesses. Create requests, distribute tasks, participate in approvals, receive notifications on your mobile phone.

In the application:

- Support employees and field engineers have the ability to create requests, change their statuses, work offline and take inventory of equipment using a barcode scanner.

- Managers can monitor team workloads, schedule employees, monitor tasks and subscribe to important requests.

- Recipients of services can create and approve applications, participate in correspondence on them, there is also an opportunity to evaluate the performance of work and the possibility of using the knowledge base.

Customize the interface, cards and directories to meet your business tasks and customer requirements: the flexibility of the solution makes the application easy to use for any employee and customer.

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ITSM 365 application is everything you need to fully work with requests, tasks and approvals on your smartphone screen!

! The application requires access to the ITSM 365 service with the "Mobile Client" module.