Meine AOK

The mobile office for customers of the AOK.

Shrink your health insurance to pocket size. With the Meine AOK app you can reach your AOK health insurance provider from anywhere quickly, conveniently and securely - around the clock. We want to make your everyday life easier and save you time, unnecessary journeys and costs.

FEATURES:

• Track status of applications

• Login to the online portal using the app

• Dark mode available

• Reach your personal AOK contact person directly

• Send and receive messages securely and encrypted

• Submit sick note and scan documents

• Scan function also for relatives with family insurance

• Display of patient receipt

• Display of sick times

• Display of child sickness benefit days taken

• Request certificates

• Change personal data

• Delete user account

• Jump to insurance periods and wage/salary data

• Request an electronic health card

• Find doctors and hospitals

• Scan archive

• Digital co-payment exemption card

• Profile Settings

• Pregnancy support

USE:

• You are not yet registered for the online portal “My AOK”?

Then download the My AOK app and register directly. To protect your data, you will receive an activation code by post. After receipt and entry, you can use all functions directly.

• Are you already registered for the online portal “My AOK”?

Then download the My AOK app and log in with your user name and password for the “My AOK” online portal. To activate your smartphone, we will send you an activation code directly to your email inbox. Once received and entered, you can immediately use all functions.

REQUIREMENTS:

• Insured with AOK (minimum age 15 years)

• Android (compatible from 9.0)

• Minimum app version 5.1.0

SECURITY OF YOUR DATA:

We ensure the best possible security for your health data. The use of the Meine AOK app works via a 2-factor login. Compliance with the legal provisions on data protection is a matter of course for us.

DIGITAL ACCESSIBILITY

As a health insurance company, we are continually improving access to our mobile application to provide all users with a better user experience. The declaration on accessibility can be found at https://www.aok.de/pk/uni/content/barrierfreedom-apps/