Merlin Routing

For customers already using the Delivery Van Routing module, the Merlin Routing app allows your drivers to:

• Enter the date of route. The device will then download all drops, including lines and quantities, for that particular route and day.

• Map out your route using Google™ Maps Navigation. Instantly plot the entire route, with live traffic information, without the need to input any post codes manually.

• Call the customer in just one click. Click the telephone icon within the delivery record and dial straight out from the device, providing the device has calling capabilities.

• Send SMS alerts. Create a library of SMS alerts to send to your customers i.e. Your ‘Merlin’ order will be with you within the next 30 minutes.

• Drill down into individual orders. Select individual orders to confirm delivery by line or complete delivery of the entire order in one click.

• Have customers sign for the delivery electronically. To complete the delivery have the customer sign for the goods on the device and have the image stored against the order, back in Merlin’s POD module.

Please be aware that to use this application you must be running at least Merlin v129, and the Android Communication Server Module is required. Please contact your Account Manager for further information.