MILK

MILK (MVN Always Know) is an effective android-based learning material infrastructure and can be accessed anywhere. Contains a variety of the latest information about the development of product company organizations, promo packages to handling technical obstacles aimed at all frontliners to improve knowledge skills, productivity with the ultimate goal of providing the best service to customers.

Product Knowledge

Provides convenience for frontliners to strengthen their product knowledge mastery abilities. Focus on the explanation of featured channels as well as the latest ongoing content. It is also equipped with the latest electronic product package and brochure materials to make it easier for frontliners to interact with potential customers and be paperless. This menu is also enriched with an explanation of the functions of the reliable features found on the remote control such as; parental lock, b-mail, EPG (electronic program guide and others.

Hot News

Frontliners' insight development is not limited to mastering the product. On the other hand, MILK strengthens the user's ability to understand company culture, the latest company policies regarding business processes, human resources presented in weekly highlights, HR policies, E-bulletin / articles and employee promos.

Sales Guide

Presenting competitor product updates, various categories of impressions according to the genre of potential customers as well as various strategies to answer critical questions of potential customers. So that it can increase the user's confidence when interacting with a potential customer who is so critical.

Rejoin Guide

Contains the provisions for the rejoin technician team so that they can find out the responsibilities, the first impression that must be given to the customer to face customer objections to continue the subscription period. Also complete with the latest provisions regarding the rejoin promo for customers who are willing to reactivate the subscription period.

Technician Team Guide

Presented in order to strengthen the knowledge of the technicals in charge of dealing with broadcast interruptions. In the form of standardization procedures for setting the National ODU, K3 (occupational health and safety), the installation process to analyze signal reception disturbances.

MILK Menu Highlights

• Product knowledge

• Hot news

• Sales guide

• Rejoin guide

• Technician team guide

MILK Menu Conditions

All menus presented in the MILK application are intended for mobile phones with at least the Android Kitkat version. Only for a limited group and must have a registered login at the MSKY Learning Development & Sales Academy Division.