Mitra

Use Mitra app to manage all your Airtel retailer account & services at One place. Mitra provides a simple, intuitive user interface makes it easy for the retailers to use. Also, there are no usage charges on this app.

Mitra Offerings:

1. Live balance and a notification when the balance falls below the minimum amount

2. View tariff plans of full talk time, top ups, daily packs, SMS, internet packs and roaming packs of not just 1 state but all states in India

3. Live updates of last 20 transactions on LAPU (retailer to customer)

4. Search functionality for searching up to 72 hours of LAPU transactions

5. Raise wrong recharge reversal request and get it reversed within 15 mins of request

6. LAPU purchased from FSE up to 72 hours

7. Keep track of all the commissions received from LAPU at real time and the monthly backend commissions

8. Find status of a customer activation initiated by the retailer

9. Reset LAPU MPIN through the app

10. Send queries/ complaints on FSE service levels at the touch of a button