mService

mService - designed for security agency service technicians. The console not

only improves the work of technicians, who can perform part of their duties remotely, but also

affects contact with the operator. Such a solution significantly speeds up the handling of all service

orders and thus has a significant impact on the overall quality of customer service. !

Console features:!

• preview of the service order list!

• preview of the accounts and their data (address, phone number, accountowner)!

• generating service documents!

• changing an account address along with the position on the map!

• generation and cancellation of account alarms!

• enabling/disabling service mode for a selected account!

• editing of service document data!

• preview of the name of the person associated with the account, along with the contact number!

• preview of the signal list!

• preview of the event list!

For ALICE