My bpost

Track, receive, send - with My bpost you manage all in one app.

My bpost app: all your parcels and registered mail at your fingertips

■ Never lose track of a parcel

With Track & Trace you can view the status of your parcels, including those delivered by other companies like PostNL, DPD and DHL, whenever and wherever you like. Choose which parcels you want to receive status updates for. Add the email addresses to your online shopping apps. Your bpost parcels will then automatically appear in the app.

■ Choose where we deliver

Not at home at the expected delivery time? Let us know via your delivery preferences where we can deliver your bpost parcel. Straight to a Pick-up point or Parcel Locker is the quick, green option. Or have it left with a neighbour or in a safe spot around your home.

■ Set your delivery preference for registered mail now

Let us know in the My bpost app who is authorized to receive your registered mail when you’re not home, or choose to have it delivered directly to your letterbox.

■ Sending a parcel?

Quickly and easily create a shipping label to have your parcel sent within Belgium or abroad. Simply find a Drop-off point in your area. On your way to a Parcel Locker? Book your locker hassle-free up to 2 hours in advance. Your parcel will be delivered within Belgium the next working day.

■ Need to send registered mail?

Creating your own shipping label for your registered mail item right there in the app. Print it out or go to a Post Office or Post Point and let them print it. Affix to your envelope and pop it in the post!

■ Open Parcel Lockers from your smartphone

Parcel Lockers without a screen, which you’ll find near supermarkets, stations and office buildings, can be easily opened via the app.

■ Status notifications.

Choose when you receive notifications for parcels and registered mail.

■ Pay import costs securely

Expecting a parcel from outside the EU? Then pay the import costs securely via the app. This way you can be sure that the request is coming from bpost and protect yourself against phishing.

■ Find Pick-up points & Drop-off points

With 3.100+ Post Offices, Post Points, Parcel Points and Parcel Lockers, you’ll always find one close by.