MyAliExpress

MyAliExpress is a shopping app to buy world wide products throug AliExpress.com

Buyer Protection

Buyer Protection is a set of guarantees provided by AliExpress.com that enables buyers to shop with confidence on our website.

You are protected when:

The item you ordered did not arrive within the time promised by the seller.

The item you received was not as described.

The item you received that was assured to be genuine was fake.

Supported shipping methods

Currently suppliers can choose from eight express shipping options: TNT, EMS, UPS, FedEx, DHL, China Post, Hongkong Post and S.F. Express.

Since the shipping methods are set up by the suppliers, you are advised to directly contact the supplier for more shipping information. To contact the supplier, you may go to the product detail page or shop and click Contact Now to send a message. You can also click Chat Now! to chat in real time with suppliers who are online using our instant messenger, TradeManager.