myPracticeReputation

myPracticeReputation is an advanced HIPAA-compliant, do-it-yourself reputation management solution for doctors, dentists and other healthcare service providers.

Features of myPracticeReputation

a. Easy Monitoring

Know what’s being written about your practice in doctor reviews and rating websites, harvested from the web. With continuous Internet monitoring, myPracticeReputation provides you information on your patient reviews – including some you may not be aware of – as they appear or get published, based on 20+ review websites.

b. Your Reputation Scorecard

myPracticeReputation Scorecard gives you complete insight into how you are doing regarding your online reputation. Your Online Reputation Scorecard data is weighed and averaged across all doctor review sites according to relevance. With review grades ranging from A-F, you’ll remain abreast of how you and your practice are perceived by patients. The convenient dashboard view gives you fast, easy access to the status of your ratings and reviews – whether they have been captured, approved or published.

c. Capture Patient Reviews

The myPracticeReputation software, loaded on a device like an iPad or laptop, has the ability to capture patient reviews. These may be patients who are currently visiting your practice or have visited your practice in the past. Once the reviews are submitted, your office manager or you will have access to a convenient interface through the software to read, reject or accept the feedback. This feedback from your patients helps you gain insights into your staff performance, office, procedures, bedside manner and patients’ perceptions. The reviews that have been accepted can be used to promote your practice.

d. Smart Publishing of Positive Reviews/Managing Negative Reviews

myPracticeReputation is a smart HIPAA-compliant tool that allows automatic publishing of your verified positive patient testimonials to review sites that have the most relevance to your medical, dental or ancillary healthcare specialty. The software has the intelligence to distribute your reviews across the web to meet your current requirements in the best possible manner. Positive and recent reviews from patients help neutralize any negative reviews that might appear over a period of time.