Parcel Claim

Stop writing refund emails from scratch. Cite the actual return policy and get your money back in 60 seconds.

Most people give up on refunds because writing the email is the bottleneck — you have to find the merchant's return policy, quote the right clause, and word the email firmly enough that the merchant takes it seriously. Parcel Claim writes the entire refund email for you, in real time, citing the EXACT clause from each merchant's published return / refund / dispute policy — Amazon, TikTok Shop, Temu, Shein, eBay, AliExpress, Best Buy, Etsy, Mercari, Target, Walmart, Wayfair.

WHY PARCEL CLAIM WORKS

✓ Real policy citations — not boilerplate.

Our AI has read each merchant's published return policy first. Every refund email quotes the clause that applies to YOUR situation — Amazon A-to-Z Guarantee, Temu Purchase Protection, TikTok Shop buyer protection, Shein's 15-day return window, eBay Money Back Guarantee.

✓ Built for situations where email is the only option.

No phone calls. No chat hold music. No filling out forms. Paste your order, choose the merchant, and your refund email is ready.

✓ Sub-60-second turnaround.

Most refunds are time-sensitive. Stop losing money to merchant foot-dragging on a slow dispute timeline.

✓ Privacy-respecting.

We do not share your refund claims with merchants or anyone else.

✓ Cited by name — never invented.

Generic templates invent clauses. We pull the exact text from each platform's official return policy and inject it verbatim into your refund email.

BUILT FOR THESE SPECIFIC PLATFORMS

• Amazon — A-to-Z Guarantee, late delivery, damaged in transit, wrong item, missing package

• TikTok Shop — order issue, late shipment, refund request under TikTok Shop buyer protection

• Temu — late shipment, damaged item, Purchase Protection claims (full / partial)

• Shein — 15-day return window, damaged item, wrong item, quality dispute

• eBay — Money Back Guarantee, item not as described, late shipment, defect

• AliExpress — Buyer Protection, dispute window, refund escalation

• Best Buy, Etsy, Mercari, Target, Walmart, Wayfair — all 12 platforms supported, citation-backed

WHAT YOU GET

• AI-generated refund email citing the merchant's actual return policy clause

• Copy-to-clipboard (paste into the platform's email, chat, or dispute form)

• Works for orders, cancellations, defective items, shipping delays, lost packages, chargebacks

• v1–v4 letter versions — you can regenerate to get a different tone

PERFECT FOR

A refund email for a late Amazon order, a defective Temu or Shein purchase, a TikTok Shop item that never arrived, an eBay item that was clearly not as described, or an AliExpress order stuck in shipping.

New users get a 7-day free VIP trial with unlimited letters. After that, it's $1.99 per letter, or $9.99/month VIP for priority generation, unlimited letters, and letter history (last 100).

WHY NOT CHATGPT WRAPPER

Generic "AI refund letter" tools are just ChatGPT templates. The output looks right — until the merchant says "where in our policy does that come from?" and you have nothing to point to. Parcel Claim writes refund email quoting the published clause — Amazon A-to-Z, TikTok Shop buyer protection, your merchant's late-shipment policy. The refund email lands at the merchant with receipts built in.

Privacy: https://parcelclaim.app/privacy

Terms: https://parcelclaim.app/terms

Support: https://parcelclaim.app/help