Q Ticketing

METRO is the Metropolitan Transit Authority of Harris County, serving the Greater Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.

The official METRO Q Ticketing app allows you to purchase:

• Single ride tickets for local bus and rail

• METRO day pass for local bus and rail

• Park & Ride tickets (full fare only)

You can make purchases with a credit card, PayPal, Apple Pay or Google Pay. Tickets are then available for immediate activation and use.

COMMON QUESTIONS:

Q: Do I need to be connected to the internet?

A: Ticket purchases require a cellular network or wireless connection. However, you can activate and use tickets offline.

Q: How quickly are ticket purchases processed?

A: Once the payment is authorized, your purchase is processed immediately and your ticket is then available for immediate activation.

Q: Can I purchase multiple fares at the same time?

A: You can purchase and activate multiple tickets for multiple passengers. Up to 30 tickets may be purchased at one time. You can purchase up to $50 in tickets per day.

Q: How long are tickets valid?

A: Individual bus or rail tickets can be saved and used for up to 2 years from the original purchase date.

Q: How can I plan a trip?

A: The METRO Q Ticketing app contains a link to our METRO TRIP app which provides routes, schedules and real-time arrival information so you can quickly and easily plan your trip.

Q: What if my battery dies?

A: You must be able to show an activated ticket to either a bus operator (prior to boarding a bus) or a fare inspector (prior to boarding METRORail).

Additional questions and answers are accessible from the app.

Compatibility:

• Android phones running an OS of 5.0 and above. Up to 2 versions behind will be supported.

For assistance, please contact METRO Customer Service at 713-635-4000 or visit the website at RideMETRO.org