RDX GO

RDX GO supplements RDX’s service offerings by providing a mobile platform for common, client-centered actions. With RDX GO, mobile users can:

• View the status of support tickets and requests entered by their organization.

• Report new incidents, either directly, or from a node view.

• Request specific types of database support or services.

• View and filter lists of requests and incidents.

• View the status of monitored databases (SolarWinds clients only)

• Contact their RDX Customer Success Specialist

• See the names of the DBAs for all their service lines

• Request immediate help via phone, from the RDX Database Operations Center (DOC).