Ridelink One

Ridelink One is a mobile companion for couriers, drivers, and field personnel whose organization uses the Ridelink One service.

After signing in with Google, a field member can join their organization using a code supplied by their dispatcher. The member can then complete a selfie check-in, consent to location sharing, communicate with dispatch, receive operational alerts, and look up cargo information.

FIELD CHECK-IN AND ORGANIZATION ACCESS

- Sign in with a Google account

- Join an organization using a dispatcher-provided code

- Capture and upload a selfie for check-in verification

- Share the current location associated with the check-in

- View organization membership and role information

LIVE LOCATION SHARING

- Give explicit consent before location sharing begins

- Start live location sharing during active field work

- View the current device position on a map

- See whether location sharing is active

- Stop location sharing directly from the app

When sharing is active, Ridelink One sends the device’s location to the member’s organization. Sharing can continue while the app is not on screen and remains active until the user stops it.

DISPATCH COMMUNICATION

- Exchange text messages with dispatch

- Capture and send photos through the dispatch chat

- See unread message indicators

- Receive dispatch messages and operational notifications

CARGO TRACKING

- Search using a tracking ID, container number, bill of lading, or booking reference

- View available shipment status, location, dates, and tracking history

- Reopen recent cargo lookups from the current session

Cargo information is supplied by the connected tracking service. The details available depend on the tracking reference and the information returned by that service.

PERFECT FOR

- Couriers and delivery drivers

- Field workers and mobile personnel

- Logistics teams whose dispatchers use Ridelink One

- Organization members who need to share their location while working

- Users who need to check cargo or shipment progress

BENEFITS

- Keeps field members connected with dispatch

- Combines check-ins, location sharing, messages, alerts, and cargo lookups

- Gives users direct control over when their location is shared

- Supports text and photo communication during field work

- Makes available cargo tracking information accessible from a mobile device

Organization-related features require a valid join code from a dispatcher. Camera access is used for selfie check-ins and chat photos. Location access is used only for check-ins, the live map, and user-controlled location sharing.

Ridelink One brings field check-ins, live location sharing, dispatch communication, alerts, and cargo tracking together in one mobile application.