SAT Ceesa

Achieve centralization, control and monitoring of all tasks of the department of customer service by CEESA SAT tool.

SAT CEESA has a screen overview of outstanding work orders technical, relating work orders per customer.

Within each work order, the SAT CEESA:

Imputes technical interventions indicating the ranges of hours spent the description of work performed and the customer's signature validating the work.

See detailed customer data.

See location of the address on the map and the route from the current location of technician.

Call the customer directly from the app or send an e-mail.

Annotate material used by searching by description, reference, or by barcode material using the device camera and its serial number for further control guarantees.

If the user enters SAT CEESA is supervisor of the technical user could view all parts of all technical and reassign a technician to another may well organize the work of all his team.

CEESA SAT allows free searches of customers, suppliers, Technical and Products able to access its record to query data in the case of contact cards can make calls to their mobile or see your address in the maps.