Spike

Spike's mobile app is built to help engineering and ops teams stay on top of critical incidents and manage on-call schedules with ease. With Spike, you can ensure timely responses, streamline incident resolution, and keep service reliability high.

Key Features:

- Critical Alerts for Incidents

Receive critical notifications that break through Focus Mode or silent settings, ensuring you never miss an urgent alert.

- On-Call Shift Notifications

Get notified when your on-call shift starts and ends. Know if you're on-call and be prepared to respond.

- Track Open Incidents

Easily view all open incidents in your organization, including those assigned to you.

- Acknowledge and Resolve Incidents

Respond quickly by acknowledging or resolving incidents right from your phone.

- Quick Access to Important Links

Find and open important links associated with incidents instantly, helping you resolve issues faster.

- View Incident Details

Get comprehensive information about each incident, including the current status, priority, and severity.

- Set Priority and Severity

Assign the correct priority or severity to incidents to streamline your team's response.

- Customizable Office Hours

Configure alert routing and manage notifications based on office hours. Ensure alerts are routed differently during office and non-office hours for better incident handling.

With Spike, staying on top of incidents and on-call is easy. Manage critical alerts, on-call duties, and incidents from anywhere, so you can ensure smooth operations and reliable service.

Spike is trusted by engineering teams across 30+ countries including WoltersKluwer, WebPros, Awesome Motive, ScreenCloud, Neat, Sofistik, Infracloud, and many more.