About SR Portal
Field Service Request Portal
SRPortal: Your Ultimate Companion for Field Technicians
SRPortal is a powerful, easy-to-use mobile application designed specifically for field technicians to efficiently manage and service devices installed in vehicles. Whether you’re handling on-site installations, maintenance, repairs, or diagnostics, SRPortal streamlines your workflow by giving you all the tools you need in one place, making your job easier and more productive.
Key Features:
1. Efficient Device Management
Service Reports: Record and manage your service activities in real-time. Generate detailed service reports that are easily accessible whenever needed. Ensure that each service or repair task is fully documented, making it easier for you to track your progress and keep clients informed.
Vehicle Device Diagnostics: Troubleshoot and diagnose issues with devices installed in vehicles. Perform seamless repairs, installations, or re-installations, and ensure that the vehicle’s systems are functioning properly.
2. Attendance Tracking
Check-In/Check-Out: Keep track of your daily work routine with easy check-in and check-out functionality. SRPortal allows you to log your work hours, keeping an accurate record of your attendance.
Location-Based Attendance: Verify attendance with real-time GPS-based tracking, ensuring that you’re always logged in from the correct location.
3. Access Service History
Comprehensive Service History: View your past service tasks and get a detailed history of all work completed on each device. This feature ensures you have full visibility into the lifecycle of any vehicle’s equipment, allowing you to provide better service.
Organized Reporting: Easily access previously generated reports, making it easier to reference past service sessions when handling ongoing projects.
4. Real-Time Updates & Notifications
Live Server Integration: The app is connected to a live Node.js server, providing real-time updates and seamless data synchronization. Stay updated with the latest tasks assigned to you and never miss an important service request.
Push Notifications: Receive timely notifications for urgent service requests, maintenance schedules, or any updates related to your assigned jobs, ensuring you stay informed and proactive at all times.
5. User-Friendly Interface
Intuitive Design: SRPortal’s clean and user-friendly interface ensures a smooth user experience, even for those who are not tech-savvy. The simple navigation allows technicians to focus on their tasks without distractions.
Quick Data Input: With easy-to-use forms and dropdowns, technicians can swiftly enter relevant data for each service request, saving valuable time on-site.
6. Offline Mode for Field Work
Work Anywhere, Anytime: Even in remote areas without internet connectivity, SRPortal allows you to work seamlessly in offline mode. All your data is saved locally and synced with the server once the connection is restored.
What's new in the latest 1.0.0
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