Superloop

The Superloop app helps you take control of your connection—all in one place. 

Refreshify  

• Run internet service health checks. 

• Receive detailed diagnostics. 

• Track outages.  

• Offer potential solutions.  

• Refreshify is a new service, so we’d appreciate your feedback.  

Progress Tracker

• Keep an eye on your in-flight orders with ease.

• Track your technician appointments in real time.

• Get updates on your progress every step of the way.

Moving home 

• Move your service with zero hassle 

• Stay in the loop on your transfer progress 

• Arrange nbn appointments at times that suit you 

Enhanced security 

• A safer and more seamless login process using multi-factor authentication. 

In-app management 

• Pay and keep track of all your bills. 

• Purchase add-ons. 

• Upgrade or downgrade your services. 

• Track mobile data usage with a new visual tracker. 

My Speed Boost™ 

• Schedule Speed Upgrade Days.  

• Monitor while on the go. 

User-friendly 

• Upgraded design and functionality makes the app both easier and cooler to look at.   

Terms & Conditions apply:  
https://www.superloop.com/terms