Tangkama

Tangkama is an internet based application accessible via any internet enabled hand-held

device. It is a Courier Service Plugin that allows any individual with a Courier Service need to

initiate, execute, monitor, and evaluate a Service Request from anywhere so long as they have

access to an internet* enabled hand-held device. It is available On-Demand. 

In essence, Tangkama acts as an enabler for the Aggregation and (Re)Distribution of Courier

Service needs in the marketplace. In so doing, it allows for the matching of Demand for Courier

Services to the Supply of same. 

Taking into cognizance the increasing congestion within and around city centers all around us,

Tangkama adopts motorbikes as its principal tool of trade. Simply put, if your courier need

cannot go onto a motorbike, then it probably isn’t a job to be done by Tangkama – for now! 

Our riders are Carefully Selected, Meticulously Trained and Dutifully Groomed to perfection.

They exhibit, at all times, the highest standards of Professionalism and peerless Customer

Service. 

Requesting a Service with Tangkama starts with downloading and installing our App. There

after: 

• Open the App (after installation) and Sign-Up 

• Provide Pick Up details including Location (using Google Map Plugin), Contact Name and

Number at Pick-Up Point 

• Determine Pick-Up Date and Time, and provide additional Details about the nature of Pick-Up

(describe item/service being picked up. E.g. glass, fragile, document, take picture, food, etc.). 

• Select one of 2 billing options thus; Flat Rate vs Per KM Billing.

• Provide Delivery details including Location (using Google Map Plugin), Contact Name and

Number at Delivery Point 

• Indicate latest Date and Time of Delivery, and any additional Delivery Details (e.g. Deliver to

Secretary/Reception, Collect prove of delivery, etc.) 

• Add Notes (Beware of Dogs, Ring Door Bell, etc.)

• Proceed to Payment window/screen where one can choose between payment by Mobile

Money and Payment by Cash. 

• Submit task and confirm Task Creation.

• A series of notifications (including in-app pop-up messages and sms messages) would be

immediately and intermittently sent to task creator’s and Delivery Contact’s device providing: 

• Notification of a task being created.

• Name of Rider and Details of task. 

• A link to track the location of the Rider as they approach Pick Up Point. 

• A link to rate Rider. 

• The App allows Riders to collect Specific notes and Signature of recipient at Delivery Point.

Riders may also take pictures at delivery point on request (through Pick-Up and/or Delivery

Details provided). 

To find out more about Tangkama, visit our webpage at https://www.tangkama.com 

Also feel free to engage with us via: 

Facebook – https://www.facebook.com/Tangkama1 

Twitter – https://twitter.com/Tangkama1 

LinkedIn – https://www.linkedin.com/company/tangkama/ 

YouTube – https://www.youtube.com/Tangkama 

Write to us directly with your questions via [email protected] 

Need support? Send us a note via [email protected] 

We are happy to hear your voice as well. Give us a ring via +233(0)302420757 or

+233(0)242620364. 

Welcome to Convenience!