Tern Returns

Tern makes returning unwanted items as easy as it is to shop for them.

CONVENIENT

Shopping has evolved with the times, from e-commerce to mobile shopping to same day delivery of purchases. The process for returning unwanted items, though, is just as time consuming and cumbersome as it has been for decades.

It’s time that the returns process caught up.

Tern lets you schedule fast, safe, convenient home pickup of items that you would like to return, regardless of where you shop or which shipping service merchants use.

Like your favorite food delivery service, Tern will come to your door on your schedule to pick up the items that you want to return.

FLEXIBLE

Don’t have a box or a printer? No problem. Tern can package your items and include all necessary shipping information to get your items back to the merchant more quickly.

Schedule a pickup up to 30 days in advance, because returns should work around your calendar, not the other way around.

SAVVY

Smart shoppers know that the key to finding new brands is just having the confidence to try them.

With more shopping happening online, Tern gives customers that peace of mind by providing VIP return service in the event that a purchase doesn’t work out. Easier returns means you’ll only hang onto those items that you really love, and faster returns means money back in your account more quickly,

When you have something that you’d like to send back to a merchant, don’t just return it - Tern it. Download the Tern app today.