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With the best trained, skilled, and motivated employees, management is prepared and excited to face the challenges and fast pace business environment of the new millennium, always with an eye on continuing to deliver outstanding customer service that has been the back bone of the company for over 80 years. Today, Townsend is recognized and respected as one of the larger and more progressive family owned and operation Energy Marketers in New England, and is proud to service approximately 12,000 residential and commercial customers in both Massachusetts and New Hampshire.