Travel Smart

This application is free to use, and provides easy access to consular services in the different diplomatic missions of the South African consulate.

Together we move South Africa forward.

Who we are & what we do

The Chief Directorate: Consular Services works in close collaboration with the Consular Sections of the South African Diplomatic Missions (High Commissions, Embassies, and Consulates-General) abroad and the services listed are often performed through or in conjunction with our Diplomatic Missions abroad. If you need Consular assistance whilst abroad, you can contact the Consular Section of the South African Diplomatic Mission in the country directly. Alternatively you could obtain the information via the DIRCO's switchboard in Pretoria at (012) 351-1000 during office hours (08:00 – 16:30).

Emergency Consular services are available on a 24-hour basis. For emergency services you may contact the Chief Directorate: Consular Services during office hours and the DIRCO's Operations Room in Pretoria at telephone number (012) 351-1000/0035 after-hours. Officials at our Operations Room will liaise with the Chief Directorate: Consular Services, which will be available to provide guidance and assistance after hours and over weekends.

Assistance for South Africans abroad

For assistance when abroad contact the nearest South African Representative or the Department, Chief Directorate: Consular Services in Pretoria.

Depending on the service required a valid form of identification may be requested. You may wish to first call to determine the processes / documents that will be required.

Consular Services are of an advisory and non-financial nature and are provided free of charge, unless otherwise specified.