VELA

VELA is a Virtual E-Learning Assistant specially designed to tackle questions raised by online learners using various Edtech platforms. The aim is to answer platform-related questions in order to help learners to have a smooth and engaging learning experience.

Leveraging the power of AI, VELA will simulate a human chat conversation. She identifies learners’ questions and resolves them by making relevant platform-related information available in real-time. VELA will be available to learners 24/7 through a live chat interface for ease of communication. Learners can also take assistance from human experts and get their questions resolved within 24 hrs.

This is how VELA will assist you!

-Learners can get instant doubt clarification from VELA at any time without waiting.

-VELA addresses learners' frequently asked questions thereby easing the administrative burden.

-For complex questions, learners can connect to human experts via VELA and get responses within 24 hours.

-Increase in engagement with personalised chat flow for multiple learners at a time.