Workflow by IMPACT

Manage projects, track shifts, submit expenses, and collaborate with your team and clients all from one app.

workflow by IMPACT is the ultimate operational command center, designed to streamline the way your internal teams, external contractors, and clients collaborate. Built for modern field and project workflows, this powerful application brings task management, seamless communication, and on-site operations together into a single, intuitive interface.

Whether you are dispatching a field team for retail installations, managing complex ongoing projects, or coordinating with remote contractors, workflow by IMPACT provides the tools you need to stay organized, transparent, and highly efficient.

CORE FEATURES:

• Project & Ticket Management to create, assign and track projects and individual tickets in real-time. Ensure nothing falls through the cracks with detailed statuses, priority levels and assignment tracking.

• Dedicated Portals for streamlining external communication with dedicated Contractor and Client Portals. Allow stakeholders to review progress, approve tickets and stay updated without cluttering your internal workspace.

• Shift & Expense Tracking that empowers your team to log working hours, manage daily shifts and submit expense reports directly from the field.

• Field-Ready Tools to leverage your device's native capabilities. Use built-in geolocation and mapping for accurate site check-ins, and instantly snap photos or attach files to tickets and reports for visual proof of work.

• Real-Time Communication & Alerts with integrated messaging keeps your entire team connected. Receive instant push notifications for urgent updates, ensuring you never miss a critical ticket change or message.

• Advanced Analytics & Reporting to generate comprehensive PDF reports and visualize data through interactive dashboards to gain immediate insights into project health, team performance, and operational costs.

• Enterprise-Grade Security to keep your business data locked down. Access the app securely using seamless Biometric Authentication (Face ID / Touch ID) and strict device authorization protocols.

Simplify your operations, eliminate endless email threads, and bring your team together with workflow by IMPACT.