AuxCHAT

Connect faster with AuxCHAT, a powerful tool designed to take your business to the next level with its automated texting solution. Its feature-rich messaging capabilities come in a turnkey, easy-to-implement package that now includes AuxPAY, powered by AuxVAULT's TXT2PAY® technology.

TXT2PAY®

- AuxPAY users send payment requests directly through the conversation thread, and the customer can pay simply by texting back a secure four-digit code.

Google, Yelp, Facebook Reviews Integrated

- AuxCHAT helps you get honest feedback and make sure you win over your biggest detractors! Customers receive an invite to leave a review of their experience, increasing the likelihood that new ones will try your products & services. Show your gratitude by quickly responding to customer reviews through our feedback management console.

Dedicated Business Line

- Establish a dedicated line to manage your business with. Add more as needed to route to specific departments or other branches.

Fully Scalable

- From startups & SMBs, to entire enterprises, our services are fully adjustable to fit your needs.

Multiple User Management

- Let the team jump on with multiple users! Create users and specify which business lines they have access to.

Cash Discount & Surcharging

- Offset credit card processing fees with surcharging. Let customers pay with cash at our partnered physical payment points for a discounted fee, or get rid of it completely choosing to pay with debit online.

Advanced Security & Compliance Features

- All data is securely encrypted and processed through our own super gateway, outfitted with features like fraud prevention and automatic compliance.

Group Send

- Quickly send BCC messages to groups of up to 100 contacts. Pair with Dynamic Fields to create messaging that still feels personalised.

Dynamic Fields

- Add a touch of personalisation to your messages by adding fields that automatically retrieve and insert any contact information you wish to include, such as names, customer case numbers, product references, etc.

Bulk Text

- Blast texts out with just a few clicks by uploading a .CSV file of your recipient list.

Auto Replies

- Don't leave your clients hanging! Assign a message to be sent outside business hours, during lunch breaks and other times your team can’t respond immediately.

Scheduled Messages

- Never miss a beat! Keep customers looped in about upcoming events and campaigns by writing out messages in advance and scheduling them to send when the time is right.

Templates

- Create reusable text message templates so you can quickly send standard messages again and again.

Power Keywords

- Answer common questions, run promotions and more with SMS Keywords. Create a Keyword, e.g. “Tickets” that triggers an automatic reply any time a customer texts in that word.

Custom Signatures

- Add your signature with one click or set it to automatically attach to every message.

Advanced Reporting & Analytics

- Keep track of your activities and make sense of your data easily.

Learn more at https://auxchat.com