Awfar Chat

- All WhatsApp features are available

- Automatic distribution for the conversations

- A profile for each customer and his classification in a marketing segment in order to be used in marketing your products

- Managing users and the customer service team and defining their powers and departments

- View detailed customer service team performance reports based on KPI's performance criteria

- An infinite number of users at the same time

- More than one WhatsApp number on the same inbox

- Add products and their home offers through WhatsApp

- The possibility of integrating it with a system

- Activating the automated response systems for clients and activating the Arabic chatbot