Bernafon App

This app lets you control your hearing aids from your mobile device. Note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately

• Mute surroundings for better focus

• Switch between programs set by your hearing care professional

• Check battery levels

• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)

• Find your hearing aids if lost (requires location services always turned on)

• Access app support and troubleshooting solutions

• Meet your hearing care professional for an online visit (by appointment)

• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Bernafon Zerena)

• Adjust sounds around you with sound equalizer (available for Bernafon Encanta and Alpha XT models)

• Track your progress with HearingCoach feature (available for Bernafon Encanta and Alpha XT models)

• Handle wireless accessories paired with your hearing aids such as TV-A or SoundClip-A

First use:

You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:

The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to OS 10 or later. To check the latest list of compatible devices, please visit:

www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility