CarPal

Welcome to the CarPal Customer application.

CarPal is a digital solution that provides a seamless roadside assistance experience. You can request roadside assistance services through the application, pinpoint your location, monitor progress and receive notifications.

Extensive Coverage

You can now request roadside assistance services in 15 countries across the Middle East and North Africa. To see if CarPal is available in your country and city, visit https://www.carpal.com

Request Roadside Assistance

Whether your car has broken down, has a flat tyre or has run out of fuel, you can now request for help 24/7 by using the application to book a service or to call us for help. The following services are available:

- Accident Recovery

- Recovery of Vehicle

- Battery Jump Start

- Tyre Change

- Fuel Delivery

- Lockout Assistance

- Pull Out Service

Monitor Progress

Once you have requested a service you can monitor its progress by tracking the driver, receive in-app and SMS updates and see when your vehicle has been delivered to the service centre.

Rate Your Experience

After each service you can submit your ratings.

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