ScreenConnect

SECURITY NOTICE:

Only install this app if you were instructed to do so by your IT team or a trusted technician. Remote connections grant full control of your device; never share your session or access details with anyone you don’t know or trust.

Support users. Access systems. Work from anywhere.

ScreenConnect combines attended support sessions and always-on remote access in one powerful mobile app, so IT teams, service providers, and end users the tools to troubleshoot issues, maintain systems, and stay connected to their devices quickly, securely, and reliably.

Key capabilities

- Start and join remote support sessions

- Access unattended computers and workstations anytime

- Remotely control Windows, Mac, Linux, and ChromeOS devices

- Enable full interaction on Android devices using the Accessibility Service API permissions (requires Android 7+)

- Send commands to remote systems

- Troubleshoot issues in real time

- Support users from the office, home, or the field

- Review and approve privileged access (PAM) requests from your device (requires upgraded licensing)

Built for IT teams and the people they support

Ideal for:

- Helpdesks

- MSPs and service providers

- System administrators

- Field technicians

- Internal IT teams

Connect and begin supporting instantly

Don’t have ScreenConnect yet? Learn more at: https://www.screenconnect.com/

Help us improve ScreenConnect

Share feedback, request features, or get support from our team and community.

Community and feature requests: https://screenconnect.product.connectwise.com/

Support: https://www.screenconnect.com/partner-support

Documentation: https://docs.connectwise.com/ScreenConnect_Documentation/Mobile_apps/Android

Getting started

Install the app

Sign in to your ScreenConnect instance

Join or start a session

Connect and begin supporting instantly

Don’t have ScreenConnect yet? Learn more at: https://www.screenconnect.com/

Help us improve ScreenConnect

Share feedback, request features, or get support from our team and community.