What's New in the Latest Version 3.19.0

Jul 9, 2021

- Warm Transfer: Allow transfers from Android apps (Internal & external). A warm transfer allows the agent to be able to talk first to the person they wish to transfer the call to, and then make the transfer.
- Custom Ringtone: Select custom Ringtone from multiple ringtones on the Android app.
- The SMS button is now disabled if no text is filled.

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APK Info

  • Package Name
    com.verizon.contactcenterhub
  • File Format
    APK
  • Android OS
    Android 7.0+ (N, API 24)
  • Architecture
    arm64-v8a,armeabi-v7a,x86,x86_64
  • Languages
    English 5 more
  • Content Rating
    Everyone
  • Signature
    9b2444008a65eb837199bc766c06fd4affb6c260
  • Feedback
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