Create a Call Center

● Real-time Call Notifications

When receiving or making calls on your smartphone, caller information is instantly displayed on your PC screen, allowing you to take notes immediately during the conversation.

● Share Consultation Memos

Memos written during calls are saved to the customer's call history, allowing all agents to share and view the same consultation details effectively.

● Automatic Call Log Management

Incoming, outgoing, and missed call records are automatically saved to a central server, allowing you to check customer interaction history at a glance.

● Call Recording Sync

Call recording files are automatically uploaded to the server after the call ends. This feature is essential for quality control and dispute resolution.

● Voice-to-Text Conversion

The central server converts call audio into text, allowing you to search and replay audio for specific sections of the conversation.

● AI-Based Automatic Title Generation

After converting voice to text, AI analyzes the content and automatically generates a title that summarizes the call.

● PC Server Download URL

https://ilseoeng.github.io/