GELSEN-NET

The GELSEN-NET app helps you quickly and easily resolve questions and problems related to your internet connection.

Analysis

• Automatic problem detection

• No waiting time

• Direct access to the right instructions

Interactive help

• Automatic problem solutions

• Clear explanations

• Intelligent follow-up questions

Contacting customer service

• Contact customer service via the app

• Submitting analyses for faster processing by the hotline

Setup wizard

• Router detection with camera scan

• Activation of the landline connection

• Detection of Wi-Fi credentials and automatic connection setup

Router configuration

• Quickly and easily adjust your router settings

Wi-Fi sharing

• Setting up a Wi-Fi connection for external devices