MyProvider

The MyProvider App helps you quickly and easily resolve questions and issues related to your internet connection on your own.

Diagnostics

• Automatic problem detection

• No waiting time

• Direct access to the right guide

Interactive Help

• Automated troubleshooting

• Easy-to-understand explanations

• Smart follow-up questions

Contacting Support

• Contact customer service directly via the app

• Send diagnostic results to speed up support via the hotline

Setup Assistant

• Detect your router using a camera scan

• Activate your landline connection

• Detect Wi-Fi details and automatically set up the connection

Router Configuration

• Quickly and easily adjust your router settings

Share Wi-Fi

• Set up Wi-Fi connections for external devices

Optimize Wi-Fi

• Improve Wi-Fi coverage with targeted measurements