Help Scout

Semua Versi Help Scout

• 
  2026.14(1790796191)Ini adalah versi terbaruLatest

  APK

  Oct 5, 202619.4 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.14

  Diperbarui pada Oct 5, 2026

  Make swipes work your way. You can now choose what happens when you swipe a conversation left or right. Open Swipe Actions in Settings to pick from Assign, Close, Delete, Move, Snooze, Spam, Status, Tag, or Run Workflow. A live preview shows your choice before you get back to your inbox.

• 
  2026.13(1789058676)

  APK

  Sep 18, 202619.4 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.13

  Diperbarui pada Sep 18, 2026

  You can now edit a message after you've sent it, straight from the thread options menu. Edited threads get a Show Original link, so you can always see what the message said before the edit.

• 
  2026.12(1787081951)

  APK

  Sep 1, 202619.3 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.12

  Diperbarui pada Sep 1, 2026

  In this release we've added the ability to swipe right on a conversation to quickly assign it to a team member.

• 
  2026.11(1786627005)

  APK

  Aug 13, 202619.5 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.11

  Diperbarui pada Aug 13, 2026

  You can now reply to SMS conversations! Notes are also more flexible and can be edited or deleted once they've been posted. This release also includes a handful of smaller under-the-hood improvements and fixes.

• 
  2026.10(1784211081)

  APK

  Jul 17, 202619.5 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.10

  Diperbarui pada Jul 17, 2026

  This release adds thread reactions to conversation threads — you can quick-react from the thread options menu, tap a reaction chip to toggle it, and long-press to see who reacted, with names and avatars kept in sync in real time.
  
  SMS conversations now open in read-only mode, with replies disabled and a banner directing you to reply from the web.

• 
  2026.9(1781539875)

  APK

  Jun 25, 202619.1 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.9

  Diperbarui pada Jun 25, 2026

  Next Response Time goals now appear in SLA details — a single "Respond in" summary when a goal is overdue, or separate rows when everything's on track. Conversation list items also get a refreshed layout, and we fixed a bug where replying could duplicate earlier threads below your new reply.

• 
  2026.8(1780334155)

  APK

  Jun 10, 202619.1 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.8

  Diperbarui pada Jun 10, 2026

  Set a custom status message directly from the app. Pick an emoji and add a message to let your team know what you’re up to — or clear it when you’re back.
  
  You can now also start a new conversation from an existing thread, so you don’t have to jump to the web when you need to spin something off.
  
  We’ve also fixed an issue that prevented @mentions from working as expected, along with other internal improvements and bug fixes.

• 
  2026.7(1778531502)

  APK

  May 20, 202619.1 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.7

  Diperbarui pada May 20, 2026

  SLAs are now visible across the app, with a new indicator in the conversation list and in the dock. Tap it to open a detail sheet with all the info.
  
  A small bug fix where note messages were cleared on an orientation change.

• 
  2026.6(1776346341)

  APK

  Apr 18, 202618.7 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.6

  Diperbarui pada Apr 18, 2026

  Enhanced features and optimizations to deliver a smoother user experience.

• 
  2026.5(1774452522)

  APK

  Mar 30, 202618.6 MBAndroid 8.0+Yang baru
  Unduh
  Apa yang baru pada versi 2026.5

  Diperbarui pada Mar 30, 2026

  Manage your availability from anywhere. Toggle Active or Away from your profile — status syncs instantly between mobile and web, and routing updates automatically. Plus, get instant Help Scout support with AI Answers.