Help Scout

May 20, 2026

Older Versions of Help Scout

If you are experiencing issues with the latest version of Help Scout due to bugs or incompatibility with your device, downloading an older version can be a practical solution before the app developer fixes the problem. APKPure offers all of the older versions of Help Scout that are compatible with various devices and Android systems. Download rollbacks of Help Scout for Android. All downloads from APKPure are free from viruses and provide a fast, secure way to get the app version history you need.

All Versions of Help Scout

2026.7(1778531502)Latest
APK
May 20, 202619.1 MBAndroid 8.0+
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What's new in the version 2026.7
Updated on May 20, 2026
SLAs are now visible across the app, with a new indicator in the conversation list and in the dock. Tap it to open a detail sheet with all the info.

A small bug fix where note messages were cleared on an orientation change.
2026.6(1776346341)
APK
Apr 18, 202618.7 MBAndroid 8.0+
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What's new in the version 2026.6
Updated on Apr 18, 2026
Enhanced features and optimizations to deliver a smoother user experience.
2026.5(1774452522)
APK
Mar 30, 202618.6 MBAndroid 8.0+
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What's new in the version 2026.5
Updated on Mar 30, 2026
Manage your availability from anywhere. Toggle Active or Away from your profile — status syncs instantly between mobile and web, and routing updates automatically. Plus, get instant Help Scout support with AI Answers.
2026.4(1772483011)
APK
Mar 4, 202619.6 MBAndroid 8.0+
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What's new in the version 2026.4
Updated on Mar 4, 2026
Now supporting WhatsApp!
Reply to WhatsApp messages in the mobile app. Just connect your WhatsApp channel in Help Scout on the web first, then you’re ready to go.

WhatsApp is available on Plus and Pro plans at no extra cost.
2026.3(1770054581)
APK
Feb 9, 202619.4 MBAndroid 8.0+
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What's new in the version 2026.3
Updated on Feb 9, 2026
Enhanced features and optimizations to deliver a smoother user experience.
2026.1(1767734907)
APK
Jan 10, 202618.9 MBAndroid 8.0+
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What's new in the version 2026.1
Updated on Jan 10, 2026
In this version, we've fixed a bug that prevented users from copying the customer’s email address to the clipboard.
2025.27(1763134948)
APK
Nov 29, 202518.9 MBAndroid 8.0+
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What's new in the version 2025.27
Updated on Nov 29, 2025
In this version, we've fixed a bug that prevented users from copying the customer’s email address to the clipboard.
2025.25(1761593829)
APK
Oct 30, 202518.9 MBAndroid 8.0+
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What's new in the version 2025.25
Updated on Oct 30, 2025
You can now quickly copy a conversation’s subject or number – long press the subject or tap the number to copy it to your clipboard. We've also introduced a Close Conversation button on the conversation screen. This button appears next to the Reply button and replaces the Manual Workflows button that was previously there.

Manual Workflows can now be found in the overflow menu, accessible by tapping the three-dot button in the bottom corner of the same screen.
2025.23(1759165484)
APK
Oct 3, 202518.9 MBAndroid 8.0+
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What's new in the version 2025.23
Updated on Oct 3, 2025
We smoothed out a hiccup in search so your conversation results are now consistent and complete.
2025.21(1756906819)
APK
Sep 14, 202518.9 MBAndroid 8.0+
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What's new in the version 2025.21
Updated on Sep 14, 2025
Enhanced features and optimizations to deliver a smoother user experience.

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