LAVAZZA INDIA

Mobile Interface of BANA designed for Field Force of Lavazza India.

With this App the Field Force get connected online to get the relevant information about the customers and Machine and Service requests. The key objective is to facilitate the field force to serve the customer quickly and minimize the Machine down time and increase the productivity.

Following Functionality available;

Dashboard

My Customer info

Location info

Call info

Service Calls for;

Breakdown

Preventive

Periodic

Service

Calls Received

Calls Allocated

Calls Accepted

Calls Completed

Observation

Action Taken

Machine Spares used

Machine Spares Returned

Call Start Time

Call Completed Time

Call Completion Status