Mobile Voice Recording (MVR)

Be compliant and improve service with Mobile Voice Recording.

Singtel Mobile Voice Recording (MVR) records mobile calls real-time and directly from our mobile network to help your business meet regulatory requirements, enhance customer service quality and empower the mobile workforce.

Features:

1) Network-based recording

• Calls are routed directly from the Singtel mobile network to your voice logger

• Real-time, automatic recording with no noticeable lags.

2) Caller identification

• Caller identity is visible for MVR user and client

• Recordings are tagged by Caller ID, date and time.

3) Hassle-free setup and integration

• Works on any device model and operating system

• No new mobile number or SIM card is required

• Integrates with your existing voice logger setup

Usage of app requires subscription to Singtel Mobile Voice Recording (MVR) Service.