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About NYC311
Report problems, get City service status, and track requests on the go.
The NYC311 App is your on-the-go, one-stop shop for New York City government services.
Download the app to:
· Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.
· Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.
· Track Service Requests. See the latest status of your requests all in one place.
· Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
What's new in the latest 5.24.0
Last updated on 2026-09-11
What’s new:
• With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form.
• With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form.
Videos and Screenshots
NYC311 APK Information
Old Versions of NYC311
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