o2 my Service

The o2 my Service App helps you to quickly and easily clarify questions and problems relating to your Internet and mobile phone connection yourself.

Analyzes

• Automatic problem detection

• No waiting

• Straight to the right instructions

Interactive help

• Automatic problem solving

• Understandable explanations

• Intelligent questions

Contact

• Contact customer service via the app

• Transmission of the analyzes for faster processing in the hotline

Setup assistant

• Reminder of the activation date

• Detection of the router with camera scan

• Scan of the access data and activation of the Internet connection

• Detection of WLAN data and automatic connection setup