Odyssee Service Preview

Manage your service orders digitally from start till the customer's signature and invoice the same day. Odyssee Service Preview is a full option field service app that works on all devices and in offline modus as to guarantee an excellent service to your customers.

Planned work orders are listed on the app of the technician in real time so he knows where to go and what to do. Technicians can complete jobs by adding working hours and used parts, filling in service reports and getting the signature of the customer. Everything is automatically synched back to the Odyssee Service Preview portal and can be invoiced the same day!

You can use all the available features:

View service orders assigned to you

Complete work orders adding worked hours, used parts, service reports, work instructions, pictures .... and customer signature

Complete inspection reports, audits, ...

Manage grouped work order (1 main work order with several sub work orders)

Manage work orders planned on mutiple technicians

Manage stock locations

View the full installation history

Email the approval PDF automatically to the customer

Get customer satisfaction feedback

Create and plan your own work orders while on the road

Communicate easily with customers and colleagues

View where your colleagues are

Manage installations

Report and manage incidents

Register timesheets and weekly approvals

The app comes with integrated navigation and track&trace