P-CRM

P-CRM is a real-time application for managing your outbound calls, lead-management and all your CRM needs.

This app communicates directly with dialer to make calls and after call completion it sends customer details,call status, duration and recordings* back to P-CRM.

Some P-CRM Features:

• Focused calling, work flow and standard dispositions ensure consistent calling, with a drastic increase in number of calls per agent per shift.

• Monitor efficiency of Campaigns/Lists real-time.

• Only single active record available for calling agent – no risk of holistic data exposure.

• Monitor agents and know whose leads never mature. Prioritise leads that are more likely to close.

• Convenient tools like Time Scheduler & Status Alerts.

• Allocate/Reallocate calls or follow-ups.

• Access from Smartphone, Tablet, P-CRM works on your current device and lets you easily work your lists wherever you are.

• Call Recording*

* Call recording works on selected devices.