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About Bartelt
Comprehensive service ticket management solution for the packaging industry.
This application is a comprehensive service and ticket management solution for the packaging industry allowing effective collaboration between OEMs and their customers. It enhances digital and real-time visibility to the equipment information. Operators or Tech from the customer side can log cases and collaborate with the OEM's service team from an integrated, easy to use mobile app and a web portal.
It provides the OEM teams the ability to connect, visualize, and act on customer issues within the defined Service Level Agreements.
Key Features:
* Ticket management
* Self guidance for troubleshooting
* Remote collaboration through AR/VR
* Performance monitoring
What's new in the latest 1.0.7
Last updated on Apr 19, 2023
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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